DPS Pro Program FAQs
For the fastest answers, we request that you browse our DPS Pro FAQs section here. If you are having website or login issues, troubleshooting advice is also given below.
If the FAQ section does not answer your question (s), you can reach the DPS Pro team directly, by filling out the Pro Contact tab, or by calling 801.413.1737, Monday-Friday, 9 AM-5 PM MDT.
How do I become a DPS Pro?
If you think you qualify for the pro program, please fill out an application in the pro form section here.
What are the guidelines of becoming a pro?
To qualify for DPS pro status you must work either in the ski or outdoor industry.
What will my discount be?
DPS will determine your discount based on your employment status and position upon submitting your application.
How long does my pro status last?
Your pro status lasts as long as you maintain employment within the industry, but DPS request renewed documentation as proof, annually.
Does pro status apply to bindings and DPS branded goods?
Pro status gives you a discount on DPS branded goods. Bindings and non-DPS items are not eligible for pro discounts.
Are pro purchases covered under the DPS warranty?
Yes. All skis purchased under the pro program carry the standard DPS warranty.
Is there a limit to the number of skis I can buy?
There is no limit, but you can’t buy multiple skis in the same model or length. Also, we seriously hold you to the honor system. Skis can only be purchased for you—not for friends, relatives, or anyone else. Abuse of this will result in a lifetime ban from the program.
Why do my skis say demo/c-grade/blem on them? How do they ski?
Due to high global demand for DPS, pro purchases can often have slight cosmetic blemishes that are practically unnoticeable to the eye, yet do not meet our stringent standards to be sold in retail stores and to full-paying customers. These skis ski identical to full price skis and are equally as durable. The blemishes are cosmetic only and will not impact the durability or performance of the ski.
How much is shipping for pro orders?
All pro orders are subject to the same shipping rates as regular orders, which can be found on dpsskis.com, or in the Shipping + Logistics portion of the FAQ section.
How do I log into the pro section of the website?
You can access the pro section of the website here.
Where can I find my login details?
Please submit a lost password/login request in the pro section of the website.
Why can’t I shop for pro gear without logging into the website with a pro account?
All pro orders must be completed through the website so that we ensure that you are a qualified pro—and to display the correct pricing based on your pro status.
Can I buy DPS goods for friends or family with my pro account?
No. The pro program is a privilege for qualified industry professionals only. Pro orders are for the qualified individual only, with no exceptions. Any abuse of the system will result in a lifetime ban.
Can I be a DPS Pro if I live outside of North America?
Yes. As long as you qualify through the application process as a working ski or outdoor industry professional, there are no geographical restrictions.
How do I return an item that I purchased through my pro account?
For returns, please use the DPS return process as detailed in the FAQ Warranty + Returns section.
Are there additional discounts if I am a member of an outdoor professional group?
Yes. Through DPS’ Group Program, a greater discount than standard pro sales is available for group orders of ten skis or more. A company representative can assemble the order at the company or organization and submit it to DPS. More information can be found in the Group Sales section on dpsskis.com.