FAQs > Ski Fitting + Buying
Where can I buy DPS skis?
DPS skis can be purchased either on dpsskis.com, or at any of DPS’ nearly 200 dealers on five continents. If you need help selecting or purchasing a ski, you can call +1.801.413.1737 Monday-Friday, 9 AM-5 PM MDT, or use the ‘Contact’ tab on the website to send an email. Our phone and email ski fitting is an art, and we’re confident we will fit you with the perfect ski, or you can return it using our Factory Demo Direct Program. You can also find a DPS dealer near you using our dealer locator.
How does DPS match skiers to the right boards?
In addition to DPS’ availability in nearly 200 of the world’s finest ski shops, DPS has fitted thousands of skiers via dpsskis.com—by email and phone—since 2005. The process is personalized and detail-oriented. We’re proud to have less than five fitting-related returns in thousands of pairs sold in over ten years. The process works. Need extra assurance? We guarantee your fitting with our Factory Demo Direct Program. Customers enjoy the personalized attention they get from our expert ski fitters and have peace in knowing that they are being fit by ripping skiers familiar with terrain the world over.
There are three ways for a customer to get a personalized ski fitting from DPS:
- Phone: Call +1.801.413.1737, Monday-Friday, 9 AM MDT-5 PM MDT and request a ski fitting. Upon calling, you should be able to get a ski fitting with no delays.
- Email: Simply fill out a DPS Ski Finder on dpsskis.com and you will receive a response via email telling you which ski is right for you within three business days.
Our ski fitters thrive off of fostering relationships with our customers, which is a tenant of the company—to build skis for people with a passion of skiing, and ultimately to develop a family around the brand.
What is the Factory Direct Demo Program?
For nearly a decade, DPS has successfully fitted thousands of skiers over the Internet and by phone. It’s an easy way to buy skis. We guarantee the outcome through our Factory Direct Demo Program. In sum, once you receive your skis, ski them for three days within a fourteen-day period, and if they aren’t the best skis you have ever tried since Howard Head glued metal onto a wood core, you can send them back for a full refund minus shipping both ways. Unfortunately, this program is only available to North American customers at this time. You may also visit one of our Dealers to try a pair.
Do you sell DPS skis at dealers?
Yes. Besides selling direct on dpsskis.com, we have a thriving network of the world’s best dealers. From 2005-2008, DPS skis were only available for purchase on dpsskis.com. In 2009, DPS launched a dealer network for what we believe are the world’s finest ski shop. To find a dealer near you, see our Dealer Directory. If you are a retail store interested in becoming a DPS dealer, please contact DPS’ Retail Manager, Marshal Olson.
Why do you sell skis on dpsskis.com in addition to your dealers?
DPS was founded as a design-based, grassroots company to build the perfect ski. We see the ski, skier, and ski builder in an intimately connected triangle. By selling direct via dpsskis.com we maintain that tight knit relationship with dedicated skiers around the globe. DPS customers are among the best skiers in the world, and are technically savvy folks with an obsession for trick skis. The roots and ethos of the brand have always been relationship based, with the mandate to provide the right tools for the best skiers. Selling direct fosters this connection.